FAQs

Before you cancel us, please visit our contact page so we can resolve this for you!

Please contact the delivery service directly first for the quickest resolution. If you’ve already reached out to them, contact us on our contact page and we’ll take it from there.

Visit our online ordering menu to place a catering order today!

Ike’s Dirty Sauce is a garlic aioli with our secret blend of seasonings and spices. *Vegan Dirty Sauce is also available.

Creamy Garlic Dijon Horseradish

Each sandwich comes hot on Dutch Crunch bread served with dirty sauce, lettuce and tomato. Sandwiches are fully customizable upon request.

Visit our nutritional guide here.

There are 3 kid’s options: Chicken Strips, Chester the Cheetah, or Turkey, Turkey. Each kid’s sandwich is a half sandwich served on French bread. Dirty Sauce, lettuce and tomato is available upon request.

All sandwiches are available for in-store purchases. Please visit your local Ike’s today.

At this time we are not currently accepting any franchising requests but please visit our contact page so we can keep your name on a list for when opportunities open up.

Your health and safety matters to us and we have been monitoring the impact of COVID-19 closely. We are closely following the guidance of the Centers for Disease Control and Prevention and implementing state and local guidelines.

Ike’s Love is more than just a rewards program. It’s a way for us to show our genuine love and appreciation for you. Earn hearts with every purchase, and trade them in for exclusive rewards and offerings. For an extra element of surprise, Spin the Bottle with every purchase, and a mystery reward will be added to your account.

You can’t buy love, and who would want to? Your enthusiasm for our sandwiches? Now that’s something we value and want to celebrate. You already have our heart, but check out these simple ways to earn even more:

• Earn 10 hearts for every $1 you spend
• Refer a friend to earn a Free Sandwich
• Spin-the-Bottle: Earn a spin with every purchase

Within 24 hours.

Based on your relationship status, the value of hearts change.

Friend Zone: $1 = 10 ’s
Ike’s Inner Circle: $1 = 12 ’s
Ike’s Lovers: $1 = 14 ’s

Thank you for being a part of our original program! The points you earned will be turned into hearts.

You can spend hearts on any order placed in-store or online using Ike’s mobile app or online ordering platform. Hearts are not eligible to be used on third-party platforms.

Yes! We will send you friendly reminders 1 month, 2 weeks, 1 week, 2 days, and day of to give you plenty of opportunities to utilize your hearts.

You are automatically welcomed into the Friend Zone when you join Ike’s Love. From there, you will need to earn a certain number of hearts to level up your relationship. Please refer to our chart for the breakdown. Once you reach a status, you will maintain that relationship for 1 full year. As long as you keep connecting with us the following year, you will either remain in your same relationship or level up. We will track hearts for the year – once you earn enough hearts through one Status, the value of hearts increases.

Welcome to Ike’s Love! By joining you’ve activated a FREE Sandwich. Spend $10 or more on your next visit to unlock it. Once you spend $10 or more with Ike’s, you’ll receive your FREE Sandwich. This reward and the redemption rules are subject to change at the discretion of Ike’s Love & Sandwiches. Reward and redemption may vary by location. No cash value, maximum discount $18. We love to spread the love, but guests are only allowed one account per person! If multiple are created, reward access may be removed.

Physical cards can be purchased at any participating Ike’s location. E-Gifts can be purchased on the Ike’s website Gift Card page.

Physical gift cards can only be purchased in-store, and E-Gifts can only be purchased online. Visit our store locator for the nearest Ike’s.

No, gift cards do not expire. Please visit our Gift Card Terms and Conditions for more information.

At participating Ike’s locations, when you order online, or when you check out on the Ike’s Rewards App.

You can purchase food and non-alcoholic beverages. This also includes catering orders.

At this time, gift card reloads are unavailable. If you like, we welcome you to purchase another physical gift card in-store or E-Gift card online.

We currently are unable to combine multiple gift cards into one account.

Guests cannot earn points on gift card purchases.

Ike’s gift cards can only be used on delivery orders placed directly on the Ike’s website or app. Our gift cards cannot be redeemed on Postmates, Doordash, Grubhub, UberEats or any other third party delivery sites.

Please visit our Gift Card Terms and Conditions.